At Stealth Systems, we want you to be completely satisfied with your purchase. Please review our policy below.

Returns

You have 14 days from the date of delivery to request a return. To be eligible, items must be:

• Unused and uninstalled
• In the same condition as received
• In original packaging with all labels and accessories included

Proof of purchase (receipt or order confirmation) is required. Items that have been installed, modified, or damaged after delivery are not eligible for return. Clearance and custom-ordered products are non-returnable.

How to Return an Item

Email us at nemo@stealthsystems.com.au to initiate a return. Once approved, securely package the item and ship it to the address provided within 21 days of approval.

Refunds & Exchanges

Once your return is received and inspected, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method. Exchanges may be offered subject to stock availability. A restocking fee of up to 15% may apply for change-of-mind returns.

Shipping Costs

Return shipping is at the customer's expense unless the return is due to our error (e.g. incorrect or damaged item sent). Original shipping charges are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at nemo@stealthsystems.com.au. We'll cover return shipping and offer you a replacement or full refund.

Warranty

All products carry a 30-day warranty against manufacturing defects. This warranty does not cover damage caused by incorrect installation, misuse, or normal wear and tear.

Questions?

Reach out to our team at nemo@stealthsystems.com.au — we're happy to help.

 

 

EU Return & Refund Policy

Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the last item in your order — no reason required. This withdrawal period is extended if it ends on a weekend or public holiday.

How to Request a Return or Cancellation

To exercise your right of withdrawal, submit a return or cancellation request through your customer account before the 14-day window expires. For unfulfilled orders, you may cancel directly through your account at any time before your order is dispatched.

Conditions for Returns

Returned items must be unused, in their original condition, and in original packaging. This applies to all products including tail lights, tail light and flip plate combos, and apparel.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method within 14 days. We will notify you by email when your refund has been issued.

Exceptions

The right of withdrawal does not apply to items that have been clearly personalised or custom-made to your specifications.

Contact

For any questions about returns or refunds, please contact us through your customer account or via our store contact page.